Legal notice

OWNER OF THE WEBSITE:

COTELAC, a simplified joint-stock company with a share capital of 1,360,800 euros, registered with the Trade and Companies Register of BOURG EN BRESSE under number 378 239 974, with its registered office located at rue du Professeur Luc Montagnier – ZA En Pragnat Nord – 01500 AMBERIEU-EN-BUGEY; VAT identification number: 378 239 974. To contact us: Phone: 0437631111

PROTECTION OF PERSONAL DATA

In accordance with the provisions of Law No. 78-17 of January 6, 1978, known as the "Data Protection Act," relating to information technology, files, and freedoms, the automated processing of personal data from the Cotélac website has been declared to the National Commission for Information Technology and Civil Liberties (CNIL). The collection of your personal data is mandatory for the management of your purchases and the tracking of your orders. Your personal data is intended for the company COTELAC SAS and all its partners responsible for the management of your orders and deliveries and the relevant administrative authorities.

Subject to your consent, the collection of your personal data may also allow you to receive our newsletters, promotional or commercial offers from the Cotélac website or its commercial partners.

Types of personal data: We may collect and use various types of personal data, depending on the specific purpose sought and as described below:

  • Personal information, such as first name, last name, gender, age/date of birth, billing country, delivery country, and any other information to the extent permitted by law;
  • Contact information, such as address, email, landline and mobile phone numbers, and any other contact information to the extent permitted by law;
  • Bank details, such as payment method (credit card, debit card, check) and, if necessary, a copy of your ID card front/back when required for fraud prevention or under applicable anti-money laundering laws;
  • Information about purchases made, such as date, products or services, location of purchase, VAT number, complaints, returns, refunds, and any other information to the extent permitted by law;
  • Habits and profiles, such as data related to your purchases, information related to customer relationship management activity and offers, shopping habits, and leisure preferences to the extent permitted by law;
  • Information about your family situation, such as marital status to the extent permitted by law.

Cotelac SAS is committed to protecting and ensuring the security and confidentiality of the personal data of its clients in accordance with the GDPR, taking all necessary precautions to prevent data from being distorted, damaged, or accessed by unauthorized third parties.

In particular, the personal data of clients may be transmitted to contractual service providers and partners who, as subcontractors within the meaning of the GDPR, are involved in and contribute directly to the management of orders and for whom it is absolutely necessary to access the personal data provided by the client during the creation and use of their account (identity, postal address, phone number, email address). Subcontractors can only act on the instructions of Cotelac SAS. The complete list of engaged subcontractors and third parties to whom your personal data is communicated can be obtained by writing to Cotélac ZA en Pragnat Nord, Rue du professeur Luc Montagnier, 01500 Ambérieu-en-Bugey.

We have implemented reasonable measures to ensure the security of your personal data and to prevent any accidental loss as well as unauthorized access, use, destruction, and disclosure of your personal data. We use Secure Socket Layer (SSL) technology, an encryption tool that ensures the security of information when transmitted over the Internet. We also use firewalls, password systems, and other technologies and guarantees to ensure the proper functioning of our websites and the protection of our databases.

Access to your personal data is restricted to prevent unauthorized access, modification, or misuse and is only authorized for our employees and agents who need it in the course of their duties. In the unlikely event that we believe the security of your personal data in our possession or within our control has or may have been compromised, we will inform you in accordance with legal requirements and as provided by law.

SECURITY AND CONFIDENTIALITY OF YOUR PERSONAL DATA

We have implemented reasonable measures to ensure the security of your personal data and to prevent any accidental loss as well as unauthorized access, use, destruction, and disclosure of your personal data. We use Secure Socket Layer (SSL) technology, an encryption tool that ensures the security of information when transmitted over the Internet. We also use firewalls, password systems, and other technologies and guarantees to ensure the proper functioning of our websites and the protection of our databases. Access to your personal data is restricted to prevent unauthorized access, modification, or misuse and is only authorized for our employees and agents who need it in the course of their duties. In the unlikely event that we believe the security of your personal data in our possession or within our control has or may have been compromised, we will inform you in accordance with legal requirements and as provided by law.

PROTECTION OF CHILDREN'S PRIVACY

Our websites are designed and intended for the general public; our services are aimed at individuals aged 18 and over. We do not knowingly request or collect, whether online or in our stores and/or points of sale, personal data from individuals under the age of 18. If it comes to our attention or if we realize that we have collected personal data from a child, we will delete it as soon as possible. We may use your personal data to conduct age verification checks and enforce our age rules.

Every individual has a permanent right to access, modify, rectify, and delete personal data concerning them, in accordance with Articles 39 and 40 of Law No. 78-17 of January 6, 1978, known as the "Data Protection Act." To exercise this right, send a request by email to dpo@cotelac.fr or by mail to Cotélac ZA en Pragnat Nord, Rue du professeur Luc Montagnier, 01500 Ambérieu-en-Bugey.

COOKIE POLICY

As part of the consultation of the website, navigation cookies may be installed on the visitor's computer and record information about the visitor's computer navigation on the website, such as the pages viewed, the date and time of consultation, etc. An information banner is then displayed, allowing the visitor to oppose it. At any time, the visitor has the option to disable all cookie installations by adjusting the configuration of their Internet browser.

While most browsers are set by default to accept the installation of cookies, the visitor has the option to disable the use of cookies by selecting the appropriate settings in their browser. However, refusing cookies and other connection trackers may prevent access to certain features, pages, and/or areas of the site, which the visitor expressly accepts.

To learn more about cookies, please click here.

Newsletter Unsubscribe: You can access and change information about your contact details (email and postal addresses, change of surname, etc.) at any time in the "My Account" section and manage your subscription/unsubscription in the "Newsletter Preferences" section.

Data Retention:

Your personal data may be retained for the duration of the business relationship and as long as necessary for the purposes described in this Privacy Policy. At the end of this period, your personal data will only be retained to comply with our legal and regulatory obligations or to allow us to retain evidence concerning our respective rights and obligations. Personal data related to the details of your purchases and processed for profiling and marketing purposes will be retained for a limited duration in accordance with the maximum duration allowed by law. Upon expiration of this period, personal data will be permanently erased or anonymized.

HYPERTEXT LINKS:

The website may include links to other websites or other internet sources. As COTELAC SAS cannot control these external sites and sources, COTELAC SAS cannot be held responsible for the availability of these external sites and sources and assumes no responsibility for the content, advertisements, products, services, or any other material available on or from these external sites or sources. Additionally, COTELAC SAS cannot be held responsible for any proven or alleged damages or losses arising from or related to the use or reliance on the content, goods, or services available on these external sites or sources.

COPYRIGHT:

The website, as well as any software necessarily related to it, may contain confidential information and is protected by intellectual property rights or any other applicable law. Thus, unless otherwise stated, the reproduction or representation, in whole or in part, of the pages, data, and any other elements constituting the cotelac.com site, by any means or media, is prohibited and constitutes unauthorized reproduction by the publisher.